PLAYFUL MINDS COUNSELING

A DBA of Suckerman Counseling PLLC

Terms and Conditions

Continuing Education Programs

Effective Date: May 26, 2026 |  Last Updated: May 26, 2025

 

1. Agreement to Terms

By accessing and using the continuing education programs offered by Playful Minds Counseling ("Platform"), a DBA of Suckerman Counseling PLLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not access or use our programs.

 

2. Description of Services

Playful Minds Counseling offers asynchronous online continuing education (CE) courses designed for licensed mental health professionals. Our programs provide:

• Continuing education credits for licensed professional counselors and other eligible mental health professionals, developed in alignment with NBCC ACEP standards*

• Asynchronous, self-paced homestudy coursework accessible online

• Knowledge assessments to verify participant learning

• Program evaluations to support ongoing quality improvement

• Certificates of completion for qualifying participants

 

3. Eligibility

3.1 Professional Requirements

Participation in our CE programs is intended for licensed mental health professionals, including but not limited to:

• Licensed Mental Health Counselors (LMHC, LPC, etc.)

• Marriage and Family Therapists (LMFT, MFT)

• Clinical Social Workers (LCSW, LICSW, etc.)

• Clinical Psychologists

• Substance Abuse Counselors (LCDC, LADC, etc.)

• Other licensed mental health professionals eligible for NBCC-approved CE credit*

 

3.2 Verification of Credentials

Participants are responsible for ensuring that the CE credits earned through our programs are accepted by their licensing board. Playful Minds Counseling does not guarantee that credits will satisfy the requirements of any particular state board or professional organization. We recommend verifying eligibility with your licensing board prior to enrollment.

 

4. Account Responsibilities

To access our CE programs, you agree to:

• Provide accurate, truthful, and current information during registration

• Maintain the confidentiality of your login credentials

• Notify us promptly of any unauthorized access to your account

• Complete all coursework personally and independently

• Use the platform in a manner consistent with your professional code of ethics

 

5. Continuing Education Requirements and NBCC Compliance

5.1 NBCC Approved Provider*

Playful Minds Counseling, a DBA of Suckerman Counseling PLLC, is seeking approval as an NBCC Approved Continuing Education Provider (ACEP). Our CE programs are developed and delivered in alignment with the standards established by the National Board for Certified Counselors (NBCC).*

 

* Important Notice Regarding NBCC ACEP Status: References throughout these Terms to NBCC ACEP standards, NBCC-aligned programming, and related language reflect the standards to which our programs are being developed and are included for purposes of our NBCC ACEP application. Playful Minds Counseling is not currently advertising, representing, or marketing itself as an approved NBCC ACEP provider. ACEP designation is pending review and approval by NBCC. This document should not be construed as a claim of current NBCC approval.

 

5.2 Requirements to Earn CE Credit

To receive a certificate of completion and earn continuing education credit for any homestudy or asynchronous course offered through this Platform, participants must satisfy ALL of the following requirements:

 

(a) Full Participation in the Asynchronous Course

Participants must complete all required course components in their entirety. This includes reviewing all instructional content, reading all assigned materials, and engaging with all learning activities as specified in the course. Partial completion does not qualify for CE credit.

 

(b) Knowledge Assessment — Minimum Passing Score of 80%

Participants must complete the course quiz or knowledge assessment and achieve a score of at least 80% correct to demonstrate mastery of the course content. Participants who do not achieve a passing score on the first attempt may retake the assessment in accordance with the retake policy stated within the individual course. CE credit will not be awarded until a passing score has been achieved.

 

(c) Program Evaluation

Participants must complete the program evaluation form prior to receiving their certificate of completion. The evaluation is used to assess the quality and effectiveness of the course and to inform ongoing program improvement. Submission of the evaluation is a mandatory requirement for credit issuance.

 

5.3 Certificate of Completion

Upon successful completion of all requirements outlined in Section 5.2, participants will receive a certificate of completion documenting the CE credit hours earned, the course title, the NBCC ACEP provider number (once assigned*), and the date of completion. Participants are responsible for retaining their certificate for their licensing records.

 

5.4 Accuracy of Reported Participation

By submitting your assessment and evaluation, you certify that you personally completed all course components and that your responses accurately reflect your own work. Misrepresentation of participation is a violation of these Terms and may constitute an ethical violation subject to reporting to the relevant licensing board.

 

6. Fees and Payment

There are no membership fees associated with access to the Playful Minds Counseling platform. Individual continuing education courses may carry a per-course enrollment fee, which will be disclosed clearly at the time of registration. Fees, if any, are charged per course as specified and are non-refundable once course materials have been accessed, except as required by applicable law.

 

7. Professional Standards and Code of Conduct

7.1 Professional Behavior

All participants are expected to conduct themselves in a manner consistent with their professional licensing requirements and applicable codes of ethics. This includes:

• Honest and accurate representation of credentials

• Independent and personal completion of all coursework

• Respectful engagement with platform content and staff

 

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in termination of access and forfeiture of CE credit:

• Sharing login credentials or allowing another individual to complete coursework on your behalf

• Reproducing, distributing, or publishing course content without express written permission

• Circumventing or manipulating any assessment or evaluation system

• Using the platform for any purpose other than personal continuing education

 

8. Intellectual Property

8.1 Platform Content

All course materials, instructional content, assessments, and resources provided through this Platform are the intellectual property of Suckerman Counseling PLLC (d/b/a Playful Minds Counseling) or licensed third parties. Participants may not reproduce, distribute, modify, or create derivative works from any course content without prior written authorization.

8.2 User Submissions

To the extent participants submit content through the Platform (e.g., evaluation responses), such submissions may be used in aggregate, de-identified form for program improvement purposes. No personally identifiable information will be disclosed without consent.

 

9. Privacy and Confidentiality

Your privacy is important to us. The collection and use of your personal information is governed by our Privacy Policy, which is incorporated herein by reference. By accessing the Platform, you consent to our privacy practices. We do not sell or share personally identifiable information with third parties except as required to operate the platform or as required by law.

 

10. Professional Disclaimer

The continuing education programs offered through this Platform are intended for professional development and educational purposes only. They do not constitute:

• Legal advice or legal representation

• Clinical supervision or direct therapeutic services

• Professional liability insurance or protection

• A guarantee of compliance with any specific state licensing board CE requirement

 

Participants are solely responsible for verifying that CE credits earned through this Platform satisfy the requirements of their individual licensing boards and professional organizations.

 

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SUCKERMAN COUNSELING PLLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF CE CREDIT, OR ANY CLAIM ARISING FROM RELIANCE ON PLATFORM CONTENT.

 

12. Termination of Access

12.1 Voluntary Termination

You may discontinue use of the Platform at any time. CE credit will only be issued for courses fully completed prior to discontinuation.

12.2 Involuntary Termination

We reserve the right to suspend or terminate access for any violation of these Terms, misrepresentation of credentials or participation, unprofessional conduct, or as otherwise required to protect the integrity of our programs.

 

13. Refunds, Complaints, and Accommodations

13.1 Refund Policy

If you are dissatisfied with a course or experience a technical issue that prevents you from completing a program, please contact us as soon as possible. Refund requests will be reviewed on a case-by-case basis. We are committed to ensuring a fair and positive experience for all participants and will make every reasonable effort to resolve issues to your satisfaction.

 

13.2 Complaints

If you have a concern or complaint regarding any aspect of a continuing education program — including course content, instructor qualifications, technical access, or the CE credit process — we want to hear from you. All complaints will be acknowledged promptly and reviewed in good faith. We are committed to addressing concerns transparently and equitably. Complaints may be submitted in writing at any time.

 

13.3 Accommodations

Playful Minds Counseling is committed to making our continuing education programs accessible to all participants. If you require an accommodation due to a disability or other need, please contact us prior to or during your enrollment. We will make every effort to meet your needs and ensure equal access to our programs.

 

For all refund requests, complaints, or accommodation needs, please contact:

 

continuingeducation@playful-minds-seattle.com

We are dedicated to responding to all inquiries in a timely manner and to ensuring that every participant has a positive and equitable learning experience.

 

14. Dispute Resolution

Any disputes arising from or related to these Terms or your use of the Platform shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Nothing in this section shall prevent either party from seeking injunctive relief in a court of competent jurisdiction where necessary to protect intellectual property or prevent irreparable harm.

 

15. Governing Law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles. Any legal action not subject to arbitration must be brought in the state or federal courts located in King County, Washington.

 

16. Changes to These Terms

We reserve the right to modify these Terms at any time. Participants will be notified of material changes via email or platform notification. Continued use of the Platform following notice of changes constitutes acceptance of the revised Terms.

 

17. Contact Information

For general questions about these Terms or our CE programs, please contact us:

 

Playful Minds Counseling

A DBA of Suckerman Counseling PLLC

6523 California Ave SW, Seattle, WA 98136

Email: continuingeducation@playful-minds-seattle.com

 

These Terms and Conditions are specifically designed for NBCC ACEP-compliant continuing education programs delivered via homestudy/asynchronous format. Regular legal review is recommended as programs and applicable standards evolve.